At Shreejaa Enterprises, we are committed to delivering your favorite snacks promptly and efficiently. Please review our shipping policy to understand our procedures and timelines.
1. Order Processing
1.1 Order Confirmation
- Once your order is placed on our website www.lalarams.in, you will receive an order confirmation email or SMS with your order details.
1.2 Order Processing Time
- Orders are typically processed within 24 hours of placement, excluding weekends and public holidays.
- You will receive a notification once your order has been dispatched.
2. Shipping and Delivery
2.1 Delivery Timeline
- We aim to deliver your order within 3-5 business days from the date of dispatch. Delivery times may vary based on your location and external factors such as weather conditions or unforeseen delays.
2.2 Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at the time of checkout.
- Free shipping may be offered for orders above a certain value, as per ongoing promotions.
2.3 Delivery Areas
- We currently deliver across India.
3. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to check the status of your shipment on the courier service’s website.
4. Delays and Issues
- While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances.
- If your order is delayed or if you encounter any issues, please contact our customer support team for assistance.
5. Damaged or Missing Items
- If your order arrives damaged or incomplete, please report it to us within 24 hours of delivery by contacting our support team at customerservice@lalarams.in or +91 90453 88913. We will work to resolve the issue promptly.
6. Contact Us
For any questions or concerns about shipping, please reach out to us:
Phone: [+91 90453 88913]
Email: [customerservice@lalarams.in]
Address: Shreejaa Enterprises, 33/1R, Radha Nagar, Balkeshwar, Agra-282004, Uttar Pradesh
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)
We reserve the right to update this shipping policy at any time. Please check this page periodically for any changes.